Return Policy

We want you to love your order. If you are not completely satisfied, we accept returns within 30 days of delivery, provided items meet the conditions below.

Return Conditions

To be eligible for a return, your item must be:

Returned within 30 days of the delivery date
Unused and unworn
In its original packaging, including any pouches, boxes, and inserts
Accompanied by proof of purchase (order confirmation email)

Items that do not meet these conditions will not be accepted and will be returned to the sender.

Non-Returnable Items

The following are not eligible for return:

Items showing signs of wear or use
Items not in original packaging
Sale or discounted items (unless faulty)

How to Return

Email us at hello.meetinthemiddle@gmail.com within 30 days of receiving your order with your order number and reason for return
We will respond within 2-3 business days with return instructions
Pack your item securely in its original packaging and send it to the address provided
Once we receive and inspect your return, we will process your refund within 5-7 business days

Return Shipping Costs

Return shipping costs are the responsibility of the customer, unless the item arrives damaged or faulty. In the case of a damaged or faulty item, please contact us at hello.meetinthemiddle@gmail.com with a photo of the damage and we will arrange a prepaid return label.

Refunds

Approved refunds will be issued to your original payment method. Please allow 5-7 business days for the refund to appear, depending on your bank or payment provider.

Original shipping fees are non-refundable unless the return is due to a damaged or faulty item.