Shipping Policy
All orders are processed within 2-5 business days of purchase. Orders placed on weekends or public holidays will be processed on the next business day. You will receive a confirmation email with tracking information once your order has been dispatched.
Domestic Shipping (Australia)
| Order Value | Shipping |
|---|---|
| Under $100 AUD | Flat rate $9 AUD |
| $100 AUD and over | Free |
Estimated delivery: 3-7 business days after dispatch.
International Shipping
| Order Value | Shipping |
|---|---|
| Under $150 AUD | Flat rate $20 AUD |
| $150 AUD and over | Free |
Estimated delivery: 7-21 business days after dispatch, depending on destination and customs processing.
Please note that international delivery times may vary. We are not responsible for delays caused by customs or local postal services.
Customs & Import Duties
For international orders, customs fees, import duties, and taxes may apply depending on your country's regulations. These charges are the responsibility of the customer and are not included in your order total or shipping fee.
Tracking
All orders are shipped with tracking. Once your order is dispatched, you will receive a tracking number via email. Please allow 24-48 hours for tracking information to update.
Lost or Delayed Parcels
If your order has not arrived within the estimated timeframe, please contact us at hello.meetinthemiddle@gmail.com and we will do our best to resolve the issue. Please note that once an order has been dispatched, delivery timeframes are managed by the carrier.
Incorrect Address
Please ensure your shipping address is correct at checkout. meet in the middle is not responsible for orders delivered to an incorrectly provided address. If you notice an error after placing your order, contact us immediately at hello.meetinthemiddle@gmail.com and we will do our best to assist before dispatch.
Last updated: 2026